If you can’t describe what you are doing as a process, you don’t know what you’re doing.- W. Edwards Deming

I’m just updating some chapters for Alan Hardacre’s “How to Work With the EU Institutions”. The update is made easier by being able to draw on a package of checklists and case studies of the everyday procedures an EU lobbyist deals with. What strikes me is that most of the procedures lobbyists work on repeat … Read more

Checklists for an EU Lobbyist

If you don’t want to leave things to chance or hope that your memory is working effectively when you need it, you’ll rely on checklists/SOPs (standard Operating procedures), templates and good examples.If your work involves delegating to colleagues, you’ll follow up with loom videos, showing how you perform those tasks. Every time I get asked … Read more

A Checklist: 15 Reasons Why Your Message Is Not Landing

A friend asked me why his ask for public policy change was not landing. I gave him this checklist below and asked him to tick off if he thought any could be met. Your message makes no sense. It is written in double Dutch. The messenger is unclear. The messenger displays some anti-social traits. Your … Read more