If you can’t describe what you are doing as a process, you don’t know what you’re doing.- W. Edwards Deming
I’m just updating some chapters for Alan Hardacre’s “How to Work With the EU Institutions”. The update is made easier by being able to draw on a package of checklists and case studies of the everyday procedures an EU lobbyist deals with. What strikes me is that most of the procedures lobbyists work on repeat … Read more